Information Technology Governance Analysis Using The COBIT 2019 Framework at XYZ Institution

Erienika Meiling Lompoliu; Gusti Bagus Reynaldo Francolla Francolla; Gabriell Rihart Mandoya; Michelle Debora Walangitan; Joe Yuan Mambu

doi:10.31154/cogito.v8i2.427.346-358

Authors

Erienika Meiling Lompoliu
Gusti Bagus Reynaldo Francolla Francolla Universitas Klabat
Gabriell Rihart Mandoya Universitas Klabat
Michelle Debora Walangitan Universitas Klabat
Joe Yuan Mambu Universitas Klabat

DOI:

https://doi.org/10.31154/cogito.v8i2.427.346-358

Keywords:

Information Technology, Governance, COBIT 2019, Design Factor, Capability Level

Abstract

Information technology governance has become an essential part of most companies. The use of information technology is not only limited to companies but also educational institutions. Information technology capabilities must keep pace with the times to help achieve process efficiency. Return on investment in information technology is an important consideration, so an assessment of information technology governance needs to be carried out. This study aims to determine how well information technology at the XYZ institution supports companies in doing their business. The COBIT 2019 framework is used in this research to achieve good information technology governance by showing how information technology can be aligned with the business. The study results show that the BAI03 Managed Solutions Identification and Build, BAI07 Managed IT Changes Acceptance and Transitioning, BAI10 Managed Configuration, DSS01 Managed Operations, and DSS05 Managed Security Services processes were found to be priority processes for XYZ institution. Using the COBIT 2019 design factor toolkit, the DSS01 process has a target capability level of 4, while the BAI03, BAI07, BAI10, and DSS05 processes have a target capability level of 3. Each priority process was found to have a capability level of level 1, resulting in a gap in the capability level between the current capability levels and the target capability level. The BAI10 process has the lowest capability level among the five priority processes with a partially rating of 20%.

References

W. Gunawan, E. P. Kalensun, and A. N. Fajar, “Applying COBIT 5 in higher education,” in IOP Conference Series: Materials Science and Engineering, 2018, vol. 420, no. 1, p. 012108.

K. Wabang, Y. Rahma, A. P. Widodo, and ..., “Tata Kelola Teknologi Informasi Menggunakan Cobit 2019 Pada Psi Universitas Muria Kudus,” … (Jurnal Teknologi dan …, vol. VII, no. 3, pp. 275–282, 2021.

R. Tawafak, A. Romli, S. Malik, and M. Shakir, “IT Governance impact on academic performance development,” International Journal of Emerging Technologies in Learning (iJET), vol. 15, no. 18, pp. 73–85, 2020.

S. F. Bayastura, S. Krisdina, and A. P. Widodo, “Analisis Dan Perancangan Tata Kelola Teknologi Informasi Menggunakan Framework Cobit 2019 Pada Pt . Xyz Analysis and Design of Information Technology Governance Using the Cobit 2019 At Pt . Xyz,” vol. 4, no. 1, pp. 68–75, 2021, doi: 10.33387/jiko.

M. Khouja, I. B. Rodriguez, Y. B. Halima, and S. Moalla, “IT governance in higher education institutions: A systematic literature review,” International Journal of Human Capital and Information Technology Professionals (IJHCITP), vol. 9, no. 2, pp. 52–67, 2018.

I. S. Bianchi and R. D. Sousa, “IT Governance mechanisms in higher education,” Procedia Computer Science, vol. 100, pp. 941–946, 2016.

J. Bhattacharjya and V. Chang, “Adoption and implementation of IT governance: cases from Australian Higher Education,” in Information technology governance and service management: Frameworks and adaptations, IGI Global, 2009, pp. 82–100.

“COBIT vs. ITIL vs. Other IT Frameworks: Which Is the Best?,” WalkMe Blog, Mar. 07, 2021. https://www.walkme.com/blog/cobit-vs-itil-vs-other-it-frameworks/ (accessed Dec. 18, 2022).

J. Ribeiro and R. Gomes, “IT governance using COBIT implemented in a high public educational institution: a case study,” in Proceedings of the 3rd international conference on European computing conference, 2009, pp. 41–52.

R. A. Khther and M. Othman, “Cobit framework as a guideline of effective it governance in higher education: a review,” International Journal of Information Technology Convergence and Services, vol. 3, no. 1, p. 21, 2013.

G. Morris William Tangka, A. Tanny Liem, and J. Yuan Mambu, “Information Technology Governance Audit Using the COBIT 5 Framework at XYZ University,” 2020 2nd International Conference on Cybernetics and Intelligent System, ICORIS 2020, 2020, doi: 10.1109/ICORIS50180.2020.9320803.

D. Steuperaert, “COBIT 2019: A significant update,” EDPACS, vol. 59, no. 1, pp. 14–18, 2019.

A. Wijaya, “An INFORMATION TECHNOLOGY GOVERNANCE AUDIT PLANNING CALIBRATION LABORATORY USING COBIT 2019,” Jurnal Fasilkom, vol. 10, no. 3, pp. 241–247, 2020, doi: 10.37859/jf.v10i3.2272.

P. N. Anastasia and L. H. Atrinawati, “Perancangan Tata Kelola Teknologi Informasi Menggunakan Framework Cobit 2019 Pada Hotel Xyz,” JSI: Jurnal Sistem Informasi (E-Journal), vol. 12, no. 2, pp. 1–9, 2020, doi: 10.36706/jsi.v12i2.12329.

J. Y. Mambu, J. Rewah, A. C. Iskak, and O. N. Sigarlaki, “Evaluasi Sistem Informasi Universitas Klabat Menggunakan Framework COBIT 5.0 Pada Domain MEA,” CogITo Smart Journal, vol. 5, no. 2, Art. no. 2, Dec. 2019, doi: 10.31154/cogito.v5i2.190.181-190.

S. Lolong and D. D. P. Purwadaria, “Analisis Efektivitas Sistem Informasi Perpustakaan Menggunakan COBIT 5.0 di Universitas Klabat,” CogITo Smart Journal, vol. 3, no. 2, pp. 185–195, Dec. 2017.

J. M. Rewah, T. Tairas, and A. Maria, “Analysis of Information Quality at Klabat University’s Academic Information System,” in Abstract Proceedings International Scholars Conference, 2017, vol. 5, no. 1, pp. 126–126.

ISACAISACA. (2019). COBIT 2019 Governance and Management Objectives (ISACA)., COBIT 2019 Governance and Management Objectives (ISACA). 2019.

D. Lanter, COBIT 2019 Framework Introduction and methodology. 2019.

A. M. Fikri, H. S. Priastika, N. Octaraisya, S. Sadriansyah, and L. H. Trinawati, “Rancangan Tata Kelola Teknologi Informasi Menggunakan Framework COBIT 2019 (Studi Kasus: PT XYZ),” INFORMATION MANAGEMENT FOR EDUCATORS AND PROFESSIONALS : Journal of Information Management, vol. 5, no. 1, p. 1, 2020, doi: 10.51211/imbi.v5i1.1410.