BUSINESS PERFORMANCE MANAGEMENT; AN IMPLEMENTATION MODEL

Authors

  • Suparto Darudiato Universitas Matana

DOI:

https://doi.org/10.31154/cogito.v6i2.163.262-271

Abstract

The competitions in industries are very intense nowadays, because of that, a system that can easily use and quickly provide information needed. In recent times, ICT is a part of the company's strategy. This paper will discuss the relation of the company's strategies and their ICT implementation, which used to create knowledge for decision-making. Based on the literature research and interview that have been done so far, a Business Performance Management if formulated into a model can easily monitor the achievement of the company

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Published

2020-12-09

How to Cite

Darudiato, S. (2020). BUSINESS PERFORMANCE MANAGEMENT; AN IMPLEMENTATION MODEL. CogITo Smart Journal, 6(2), 262–271. https://doi.org/10.31154/cogito.v6i2.163.262-271